Introduction to Our Cookie Policy

This Cookie Policy explains how the Pink Leaf website, owned and operated by Samuel Koria, uses cookies and similar tracking technologies when you visit our website. We believe in transparency and want you to understand what cookies are, why we use them, what types of cookies we deploy on our website, and how you can control or manage these cookies according to your preferences.

By continuing to use our website, you consent to our use of cookies as described in this policy. This Cookie Policy should be read in conjunction with our Privacy Policy and Terms of Service, which provide additional information about how we collect, use, and protect your personal information. We are committed to respecting your privacy and ensuring that your experience on our website is both secure and user-friendly, and we recognize that cookies play an important role in achieving these goals while also respecting your right to control your online experience.

What Are Cookies

Cookies are small text files that are placed on your computer, smartphone, tablet, or other device when you visit a website. These files contain small amounts of information that the website can read when you return to it later or navigate between different pages. Cookies serve many purposes and have become a standard feature of nearly all websites on the internet.

They were invented to help websites remember information about your visit, which can make your next visit easier and the website more useful to you. Cookies themselves do not contain personal information such as your name, email address, or phone number, but they do contain unique identifiers that allow the website to recognize your browser or device. There are different types of cookies that serve different purposes, and some are essential for websites to function properly while others enhance your browsing experience or help website owners understand how visitors use their sites.

Why We Use Cookies on the Pink Leaf Website

We use cookies on the Pink Leaf website for several important reasons that ultimately benefit you as a visitor and potential customer. First and foremost, some cookies are absolutely necessary for our website to function properly, particularly the e-commerce features that allow you to browse our book information, add Pink Leaf to your shopping cart, proceed through the checkout process, and complete your purchase securely. Without these essential cookies, you would not be able to buy the book through our website, and your shopping experience would be severely compromised. Secondly, we use cookies to remember your preferences and settings, such as your preferred language if we offer multiple languages in the future, or whether you have already seen certain popup messages or notifications.

Types of Cookies We Use

We use several different categories of cookies on our website, each serving specific purposes and functions. Strictly necessary cookies are essential for the basic operation of our website and cannot be disabled in our systems because the website would not function properly without them. These cookies enable core functionality such as security features, network management, and accessibility, and they are used to remember items you place in your shopping cart, maintain your logged-in status if you create an account, and ensure secure checkout processes when you purchase Pink Leaf.Order Processing and Confirmation

When you place an order through our website, you will receive an automated email confirmation acknowledging that we have received your order request. This confirmation email does not constitute acceptance of your order; it is merely an acknowledgment that your order has been submitted to our system. Your order becomes a binding contract only when we send you a second email confirming that your payment has been received and your order is being processed for shipment. This process typically occurs within twenty-four hours for M-Pesa and Airtel Money payments, and within two to three business days for bank transfers, depending on banking processing times.

Specific Cookies Used on Our Website

We use Google Analytics to understand website traffic and user behavior, which sets cookies such as to distinguish unique users, to distinguish users and store information about how you use our website, and _gat to throttle the request rate and prevent overload. Google Analytics data is anonymized and aggregated, meaning we cannot identify individual users from this information, and you can opt out of Google Analytics tracking by installing the Google Analytics Opt-out Browser Add-on if you prefer. If you interact with Facebook features on our site, Facebook may set cookies such as fr for advertising purposes, to track visits across websites with Facebook Pixel, and other cookies to enable social features and track engagement with our content on Facebook. Similarly, other social media platforms like Instagram, Twitter, and LinkedIn may set their own cookies if we integrate their features on our website

How Long Cookies Stay on Your Device

We want you to be completely satisfied with your purchase of Pink Leaf, and we stand behind the quality of our book. If you receive a damaged book, a book with printing defects, or if the wrong item was sent to you due to our error, we will gladly accept returns and provide a full refund or replacement. To initiate a return for a damaged or defective book, you must contact us within seven days of receiving your delivery, providing photographic evidence of the damage or defect along with your order number.